Dementia Care Home

Butterfly Lodge

Agaton Road, Plymouth, Devon, PL5 2EW

Nursing homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
72/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Nursing homes

Families Rate The Staff72 / 100

Staff warmth score

“Well Looked After”70%

of reviewers answered yes

Good to know

  • Registered beds38
  • SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Mental health conditions, Physical disabilities
  • Last inspected2019-06-29

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

What strikes families is how staff respond to the ups and downs of dementia. They adapt their approach when someone's having a difficult day, and relatives say they're kept in the loop about even small changes in their loved one's wellbeing.

The eight family priority themes

  • Staff warmth72
  • Compassion & dignity72
  • Cleanliness70
  • Activities & engagement60
  • Food quality60
  • Healthcare70
  • Management & leadership74
  • Resident happiness70
Section 02

What inspectors found

Inspected 2019-06-29

  • Is this home safe?

    Good
    Butterfly Lodge was rated Good for Safe at the May 2019 inspection, having previously been rated Requires Improvement in this domain. This indicates inspectors were satisfied that the home had addressed earlier concerns around safety, staffing, medicines management, and infection control. No specific observations, staffing numbers, or incident records are described in the published summary. The home specialises in dementia and mental health conditions, which makes safe environments and consistent staffing particularly important. A July 2023 monitoring review found no new evidence to prompt a re-inspection.
    Verified by inspector
  • Is the care effective?

    Good
    Butterfly Lodge was rated Good for Effective at the May 2019 inspection. This domain covers staff training, care planning, healthcare access including GP involvement, and how the home supports people to eat and drink well. No specific examples of training content, care plan detail, or food provision are recorded in the published summary. The previous Requires Improvement rating means inspectors found evidence of genuine improvement before awarding Good. The home's dementia specialism makes the quality of dementia-specific training and the relevance of individual care plans especially important.
    Verified by inspector
  • Is this home caring?

    Good
    Butterfly Lodge was rated Good for Caring at the May 2019 inspection. This domain covers warmth of staff interactions, dignity, respect, privacy, and how well staff know the individual people they care for. No direct inspector observations of staff interactions, no resident quotes, and no relative feedback are included in the published summary. The home previously held a Requires Improvement rating, and the improvement to Good in this domain suggests meaningful changes were made to how staff engaged with residents before the 2019 inspection.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Good
    Butterfly Lodge was rated Good for Responsive at the May 2019 inspection. This domain covers whether the home meets people's individual needs, including activities, engagement, and end-of-life care. The home specialises in dementia, mental health conditions, and physical disabilities, which means responsiveness to individual needs is especially complex. No specific activity programme details, individual engagement examples, or end-of-life care information are included in the published summary.
    Verified by inspector
  • Is the home well-led?

    Good
    Butterfly Lodge was rated Good for Well-led at the May 2019 inspection, having previously been rated Requires Improvement. The registered manager is named as Mrs Clare Therese Taylor Sinclair, and the nominated individual is Mr Paul Ian Teasdale. The improvement from Requires Improvement to Good across all five domains in a single inspection cycle indicates that leadership identified the problems found at the previous inspection and took effective action. No specific information about management visibility, staff culture, governance systems, or how complaints are handled is included in the published summary.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    Butterfly Lodge cares for adults of all ages with dementia, mental health conditions, and physical disabilities. The home has received recognition for its dementia care standards. Staff here understand that dementia affects everyone differently. They pay attention to mood variations and behavioural changes, keeping families informed and adjusting their care approach accordingly. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

72/ 100

DCC Family Score

Butterfly Lodge improved from Requires Improvement to a Good rating across all five domains at its last inspection, which is a meaningful positive step. However, the published inspection text contains very limited specific detail, so most scores reflect confirmed improvement and a Good rating rather than rich direct evidence of what daily life looks like.

Homes in South West typically score 68–82.

The three-lens summary

Lens 01

What families tell us

What strikes families is how staff respond to the ups and downs of dementia. They adapt their approach when someone's having a difficult day, and relatives say they're kept in the loop about even small changes in their loved one's wellbeing.

Lens 02

What inspectors have recorded

The care team here gets consistent praise for being hardworking and sympathetic. Families mention feeling heard when they raise concerns, and there's talk of recent improvements under new management.

Lens 03

How it sits against good practice

If you're considering Butterfly Lodge, visiting in person will give you the clearest picture of whether it's right for your family.

DCC Recommendation

Worth a visit

Butterfly Lodge, on Agaton Road in Plymouth, was rated Good across all five inspection domains at its last inspection in May 2019, published in June 2019. This is a meaningful result because the home had previously been rated Requires Improvement, meaning inspectors found real, demonstrable progress before awarding the Good rating. The home cares for up to 38 people and specialises in dementia, mental health conditions, and physical disabilities, covering both older adults and people under 65. The main limitation of this report is that the published inspection text contains very little specific detail about what inspectors actually saw and heard inside the home. You are essentially working with confirmed ratings rather than the kind of direct observations, resident quotes, and specific examples that would give you real confidence. The inspection also took place in 2019, more than five years ago, and a monitoring review in July 2023 found no reason to change the rating at that point, but that review was desk-based rather than a full re-inspection. On your visit, ask to meet the current registered manager, ask about staffing levels on nights, and if possible, spend time in a communal area at a mealtime so you can form your own view of how staff interact with the people who live there.

The three questions to ask when you visit

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In Their Own Words

How Butterfly Lodge describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Butterfly Lodge says about itself

Where small changes don't go unnoticed in Plymouth dementia care

Butterfly Lodge – Your Trusted nursing home

Families often worry they'll miss important moments when their relative moves into care. At Butterfly Lodge in Plymouth, the staff seem particularly tuned in to residents' daily rhythms — noticing mood shifts, health changes, and what makes each person tick. The home provides specialist support for people living with dementia, mental health conditions, and physical disabilities.

Care & specialisms

Who they care for

    Butterfly Lodge cares for adults of all ages with dementia, mental health conditions, and physical disabilities. The home has received recognition for its dementia care standards.

    How they describe their dementia care

    Staff here understand that dementia affects everyone differently. They pay attention to mood variations and behavioural changes, keeping families informed and adjusting their care approach accordingly.

    “If you're considering Butterfly Lodge, visiting in person will give you the clearest picture of whether it's right for your family.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

    Free download – Dementia Stage 4

    Not sure if it's dementia or just ageing? Here's the checklist your GP will use.

    Twelve signs to observe. A simple scoring framework. A printable, one-page record you can take to your next GP appointment, so you go in with specifics, not anxiety.

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    Related:

    What Real Families Say About Dementia Care Homes: The Eight Things That Matter Most

    A Which? Report for Care Homes: Real Family Reviews, Not Just Official Inspections

    Step-by-Step Guide to Finding a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Actually Mean? How to Tell If a Care Home Really Is One

    Best UK Website for Comparing Dementia Care Homes (Beyond CQC Ratings)

    Dementia care gifts that help

    The Thoughtful Gift That Makes a Difficult Day Easier

    The things that make the greatest difference to someone living with dementia are rarely the most obvious ones. They are the things that ease the day — that give a carer a moment to breathe, or give the person they care for a moment of calm or quiet joy. Every item here was chosen because it works, and because it reduces stress for everyone in the room.

    Comforting Memories

    Britain 1940 to 1970: Memory Lane

    Card Game

    The Card Game That Turns Familiar Phrases Into Open Doors

    Memory Box

    The Box That Holds a Life

    Digital Photoframe

    The Frame That Brings the Family Into the Room

    Digital Calendar

    The Clock That Knows What Day It Is

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